Job Title:  Technical Support Engineer

About OMRON

OMRON was founded in Japan in 1933 by Kazuma Tateisi as an electric manufacturing company. OMRON has presented itself as an innovative industry leader in automation, sensing and control technology. Since then, many everyday products and services were invented and introduced to society.

Today, OMRON is a leading multinational company with more than 28,000 employees in 44 countries globally. OMRON in EMEA covers over 23 countries with more than 2,200 employees. They form the backbone of our organization, helping us become a global leader in automation by leveraging its core sensing & control technologies to expand into businesses, such as control components, electronic components, automotive electronic components, social infrastructure, healthcare, and the environment. 

Technical Support Engineer (f/m/d) Inspection Systems Division, Stuttgart Area

In this role, you have to opportunity to:

Prove your technical strengths in a high-end environment working with the best in class inspection equipment on a global level.

You are responsible for:

As a team member you will be working in a dynamic and international team, supporting many top-level customers predominantly in the automotive arena, located anywhere in Europe.

The technical support engineer is in close contact with customers, distributors and other engineers to give the best support possible. This support can be pre- and after sales activities such as: presenting and demonstrating our solutions in conjunction with our sales team, installations of machines, training of software programmes, troubleshooting and help desk support.

The Inspection Systems Division has members located in different European countries. And OMRON has a partner network in most European Countries for the local sales and technical support.

You are part of:

OMRON Inspection Systems Division. ISD is selling and supporting state-of-the-art 3D optical and X-ray inspection systems (SPI, AOI, AXI systems). These machines are used in the electronic manufacturing industry, mainly in automotive, medical and other quality driven industries. Omron is an established manufacturer holding numerous patents in the inspection field for many years.

Your responsibilities:

• Visit customers before, during or after the purchase of the inspection systems
• Demonstrate inspection systems to customers
• Train customers and distributors how to use the inspection systems
• Perform calibrations, capability studies and upgrades
• Investigate and implement potential improvements in optical inspection machines
• Troubleshoot when issues occur with the optical inspection systems
• Assist with and participate in the development and introduction of new inspection systems.
• You report to the European Service and Support Manager based in the Netherlands

Our Offer:

• A competitive salary depending on experience
• Company Car, also for private use
• Healthy work-life balance
• Working in a dynamic and driven team in which you can grow and gain experience in a multinational environment
• Working for a world-leading company to further your career

Your Skills and Experience:

• A relevant technical degree, experience with AOI/AXI systems is a plus
• Fluent in German; Good communication skills in English
• Able to work independently and able to prioritize
• Team player; flexible
• Willingness to travel (mostly inside Europe)
• Class B driving license
• Good intercultural awareness
• Good IT knowledge, Knowledge in PLC programming and software development is a plus.

Our People:

We believe in the unlimited potential possible when our people express their talents and individuality, work with respect for others, and maximize our strengths together.

Whether you are at the beginning of your career or the top of your profession, Omron could be your perfect fit. Our employees are our best asset. Employees at Omron fuel our long history of leadership, values, and service. We work as a team to excel, developing and extending our expertise in our current work and into new areas. 

Benefits and your career growth at OMRON

We know that it is essential to provide an empowering environment that enables you to grow both personally and professionally to keep growing our business. So, regardless of where in your career you are when you join us, we have development opportunities for you. Goals are clear, challenging and designed to unlock the highest potential in you. We encourage you to constantly develop yourself by taking on more responsibility in your current role or pursuing new organizational opportunities. 

We reward your commitment and high performance. Every year we nominate talented colleagues, from all areas of the business, for our talent pool. Additional training, mentoring and guidance is offered by the management and HR.