Job Title: Application Engineer (PLC Programming & HMI)
Singapore, SG
About OMRON Industrial Automation Business
At OMRON, we lead the way in automation and robotics, empowering businesses worldwide with innovative solutions in robotics, IoT, machine vision, control, safety systems, etc. Founded in 1933, we have evolved into an organization dedicated to creating new social values while driving industrial digital transformation under our ambitious Shaping the Future 2030 strategy.
With a strong presence in the APAC region, our Industrial Automation business offers one of the industry's most extensive portfolios, including sensors, controllers, motors, robotics, vision, safety solutions, etc. Backed by over 28,000 employees globally and recognized among the World’s Top 100 Innovative Companies for the past decade, we continue to improve manufacturing to support a sustainable society.
Understand more about our Industrial Automation Business HERE.
Short Description
In this position, the candidate will provide application support in the following areas:
- Analyse and troubleshoot customers' issues via phone/email and site support
- Understand and analyze customer requirements concerning product/solution capabilities and specifications
- Collaborate with both sales departments and customers to identify technical requirements, develop solutions, and design & develop applications that effectively accomplish customers' needs and objectives
- Plan, provide, and deliver training on existing and new products, applications, and competitive information for different stakeholders, which include customers, partners, salespeople, and engineers of both OMRON and Business partners
- Develop, update and disseminate technical guides & tips to increase the knowledge and skill level of the sales force via the company intranet and/or electronic newsletter
- Evaluate newly released products and develop/modify new product training kits or training materials through coordination with Headquarters
- Support sales reps with on-site demonstration and programming for customers as needed
Requirements:
- Diploma/degree in Engineering discipline (Mechatronics/Electrical)
- Preferably 2 years of working experience in a technical field
- Strong technical knowledge in automation industry (PLC, HMI)
- Excellent problem-solving skills with the ability to troubleshoot complex technical issues
- Effective communication skills to interact with customers and internal teams
- Highly adaptable and flexible to adapt to changing technologies and environments
- Capable to collaborate closely with other functions
- Willingness to travel to customer sites for on-site support, as required
- Passion for automation, with creative and adaptive approaches
- Possess a can-do attitude and work in a fast-paced environment
Why Join us
OMRON’s mission is to improve lives and contribute to a better society. We endeavor to make our diverse workforce feel equally valued and enjoy equal opportunities to help us achieve so. So come, work with the best of the best teams, collaborate, and innovate together with diverse, capable minds across the globe.
Join OMRON Talent Community
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