Job Title: Application Engineer (Factory Automation - PLC & Robotics)

Business Company: Industrial Automation Business (IAB)

Location:

Singapore, SG

Employment Type: Permanent

About OMRON

Founded in 1933, OMRON has come a long way since and has evolved to become an organization committed to creating new social values. Today, In the APAC region, OMRON has a strong presence in Industrial Automation, Healthcare, and Device & Module Solutions. Let’s begin the exciting journey of Shaping Future 2030 together with us!

About OMRON Industrial Automation Business

Come join our Industrial Automation team, who is striving to create social value - “Improve manufacturing that supports a sustainable society”- the business has the industry’s most extensive portfolio comprising sensors, controllers, motors, robotics, vision, and safety solutions. Understand more about our Industrial Automation Business HERE.

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Short Description

This position aims to provide technical expertise and support to customers throughout the lifecycle of a product or service. The Application Engineer plays a crucial role in ensuring satisfaction, resolving technical issues, and optimizing the performance and functionality of the products or services offered by the company.

In this position, you will:

Provide the application support productions/solutions
Analyze and troubleshoot customers' issues via phone/email and site support
Understand and analyze customer requirements concerning product/solution capabilities and specifications
Collaborate with both sales departments and customers to identify technical requirements, develop solutions, and design & develop applications that effectively accomplish customers' needs and objectives
Plan, provide and deliver training on existing and new products, applications, and competitive information for different stakeholders, which includes but not limited to customers, partners, salespeople, engineers of both OMRON and business partners
Develop, update and disseminate technical guides & tips to increase the knowledge and skill level of the sales force via company intranet and/or electronic newsletter
Evaluate newly released products and develop/modify new product training kits or materials through coordination with HQ
Support sales representatives with on-site demonstrations and programming for customers as needed

Requirements

At least 2-3 years of working experience in a technical field
Strong technical knowledge in the automation industry
Diploma/degree in Engineering discipline (Mechatronics/Electrical)
Knowledgeable in Windows applications (Word, Excel, Powerpoint)
Effective communication skills to interact with customers and internal teams
Highly adaptable and flexible to changing technologies and environments
Able to manage complex application support with a wide product range
Willing to travel to customer sites for on-site support, as required

Why Join us

OMRON’s mission is to improve lives and contribute to a better society. We endeavor to make our diverse workforce feel equally valued and enjoy equal opportunities to help us achieve so. So come, work with the best of the best teams, collaborate, and innovate together with diverse, capable minds across the globe.

Req ID: 2755