Job Title: Senior Engineer-Field Application

Business Company: Industrial Automation Business (IAB)

Location:

PUNE, IN

Employment Type: Permanent

About OMRON

Founded in 1933, OMRON has come a long way since and has evolved to become an organization committed to creating new social values. Today, In the APAC region, OMRON has a strong presence in Industrial Automation, Healthcare, and Device & Module Solutions. Let’s begin the exciting journey of Shaping Future 2030 together with us!

About OMRON Industrial Automation Business

Come join our Industrial Automation team, who is striving to create social value - “Improve manufacturing that supports a sustainable society”- the business has the industry’s most extensive portfolio comprising sensors, controllers, motors, robotics, vision, and safety solutions. Understand more about our Industrial Automation Business HERE.

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Short Description

Job Responsibilities:
1. Technical Service Support
- Visit customer site for troubleshooting, modifications, maintenance support and machine breakdown.
- Study, design, develop application and prepare the technical support plan within the TAT for the customer.
- Provide technical support to end users, OEM customers and channel partners on phone / email/ site visit.
- Conduct product demo-presentation, trials to customers.
- Conduct product training, maintenance training (robotics) to the customers.

2.    Service Business Generation:
- Drive service revenue generation through paid support activities.
- Promote & generate leads for Robotic AMCs at end users.
3 Commercial Service support:
- Prepare service quotation, Proforma Invoice and arrange for service invoice through Supply Chain department.
- Submission of MOM (minutes of meeting) /Field service report, monthly service revenue estimation report.
- Visiting shop floor and get the customer feedback on service support and submit the report in time.
- Extend the support for customer registration, vendor registration and other agreement related activities.

Job Location: Pune

Job Requirements:

Educational Qualification:
B.E. in Electrical/Electronic/Instrumentation OR Equivalent Diploma.

Work Experience:
- Experience 05+ years in technical service support into automation industry.
- Experience in application programming on Motion & Robotics.
- Experience in installation & commission of Vision & Safety System.
- Experience of automation products like PLC, HMI, SCADA, VFD, SERVO.

Functional Skills:
- Knowledge of Industrial Networking and communications like Device Net, Modbus, Profi-bus, Profi-net, Ethernet, Ethercat etc.
- Knowledge of robot maintenance/repair.
- Proficiency in creating and maintaining technical documentation, including system diagrams, schematics, and user manuals.
- Excellent communication and interpersonal skills to work closely with clients, understand their requirements, and provide effective solutions.

Behavioral Skills:
- Good Communication & Presentation skills with an eye for details.
- Should be adaptable, Target oriented and dedicate extra efforts if needed on assignments.

Travel:
As per business requirements

Why Join us

OMRON’s mission is to improve lives and contribute to a better society. We endeavor to make our diverse workforce feel equally valued and enjoy equal opportunities to help us achieve so. So come, work with the best of the best teams, collaborate, and innovate together with diverse, capable minds across the globe.

Req ID: 2349